Q. When consumers call the DealerQuik toll-free number, how is their location identified?
A. The DealerQuik Network uses GeoDataSM technology to immediately
identify the caller's latitude/longitude, enabling seamless service throughout the United States and Canada.
Q. What if there is more than one dealer in an area?
A. DealerQuik Network calls are routed to the dealer located closest to the caller's latitude/longitude. When more than one dealer is in the same area,
the Network's LogicOrderSM technology automatically allocates calls to dealers in a logical 1, 2, 3 order. All dealers are guaranteed to receive their
fair share of potential customers, as LogicOrder tracks the number of calls to each dealer.
Q. What happens if there is not a dealer in the area?
A.
You may decide what message you want the consumer to receive, at this point. Typically, consumers are directed to mail order/catalog suppliers, so you don't miss the sale.
Q. Who decides what the message is and how it is handled?
A. You decide exactly what message you want your consumer shopper to
hear and we handle the rest of the process and submit for your approval. We can also work with your creative materials that might tie into your advertising themes. Q. What happens when the dealer's line is busy or the consumer calls when the dealer is closed?
A. The caller is given an appropriate message and the dealer's phone
number. The caller is then asked to call back later or when the dealer is open. Q. What is InfoScrub
SM?
A.
InfoScrub is a series of content management filters that are used to verify the quality of your dealer list. All phone numbers are cross-matched with area
codes to ensure that the most current area codes are used. In addition, a search is conducted for Post Office boxes, since street addresses are
required when directing a consumer to a physical store location. InfoScrub Reports are sent to you so that you may update your phone number files
and/or supply the appropriate street addresses for your dealers. Q. How do I budget for DealerQuik?
A.
There is a one-time set up fee, regardless of the size of your dealer referral list. The fee also includes customized voice recordings, set-up and
testing. The ongoing monthly administration fee is a flat rate. The only variable is the number of consumers who will call the DealerQuik Network,
and this will of course vary with the number of ads placed, media used and offers presented. A good rule is to look at the media budget allocated to ads
using the DealerQuik service and allow 3% of your media budget for the service. We can provide a
Service Quote and let you know what those costs will be. How to Get Started with DealerQuik 
Q. When consumers use i-DealerQuik on the Web, how is their location identified?
A. The i-DealerQuik Network uses GeoDataSM technology to immediately
identify the visitor's latitude/longitude when they enter a portion of their telephone number, enabling seamless service throughout the United States and Canada. Q. What if there is more that one dealer in an area?
A. When more than one dealer is in the same area, the Network's LogicOrderSM
technology automatically displays dealers in a logical 1, 2, 3 order. All dealers are guaranteed to receive their fair share of potential
customers, as LogicOrder tracks the number of rotations of each dealer.
Q. What happens if there is not a dealer in the area?
A.
Typically, consumers are directed to mail order/catalog suppliers or on-line e-tailers, so you don't miss the sale. Q. Where are the i-DealerQuik web pages located?
A.
The dealer locator pages are housed on our servers at DCi. Because of the
extensive database programming required, we prefer to store the files. This enables us to be sure that the on-the-fly inquiries always result in accurate responses. Q. Is the consumer aware he is leaving the manufacturer's site?
A.
No. The consumer won't realize he has left your web site. It's a seamless
transition - we either mirror the site or frame the information so that it has the same look as the manufacturer's site. Q. What about maintenance costs?
A. DCi has lower maintenance costs than any other services or web developers, regardless of the size of your database. We can provide a Service Quote and let you know what those costs will be. Q. What is InfoScrubSM?
A. InfoScrub is a series of content management filters that are used to verify
the quality of your dealer list. All phone numbers are cross-matched with area codes to ensure that the most current area codes are used. In addition, a
search is conducted for Post Office boxes, since street addresses are required when directing a consumer to a physical store location. InfoScrub
Reports are sent to you so that you may update your phone number files and/or supply the appropriate street addresses for your dealers.
How to Get Started with i-DealerQuik |
